Unlock Global Supplier Payments Directly from Your Shopify Balance

Shopify now lets US merchants pay international suppliers straight from the Balance app—no extra fees, transparent pricing, and instant setup. Learn how it works, who’s eligible, and what steps to take.

Unlock Global Supplier Payments Directly from Your Shopify Balance
9 sections

Shopify’s latest merchant‑focused update makes it easier than ever for US store owners to settle invoices with overseas suppliers. The new International Payments from Balance feature lets eligible merchants send cross‑border payments directly from the Balance mobile app, eliminating the need for separate banking arrangements, hidden fees, or complex onboarding.

What’s New: International Payments from Balance

Starting today, merchants in the United States can tap the Balance app to pay suppliers in over 40 countries. The workflow mirrors the domestic “Pay suppliers” experience—just select an international recipient, choose the currency, and confirm. Shopify handles the conversion, compliance checks, and settlement, providing a single‑pane‑of‑glass experience for global trade.

Who’s Eligible – Merchants vs. Developers

The feature is targeted at merchants who already use Shopify Balance for domestic payouts. Eligibility is determined automatically: if a store’s Balance account is active, the “International” toggle appears in the Pay Suppliers screen. Developers don’t need to modify any storefront code to unlock the feature, but they should be aware that the UI will now expose an extra payment option for qualifying merchants.

How It Works – From the Balance Mobile App

  • Open the Balance app and navigate to Pay Suppliers.
  • Tap Add Recipient and choose a supplier that resides outside the U.S.
  • Enter the amount and select the destination currency.
  • Review the conversion rate and transparent fee (usually a fixed % plus a modest per‑transaction charge).
  • Confirm the payment. Shopify processes the transfer and notifies the supplier via email.
  • Pricing & Transparency

    Shopify publishes the exact fee structure in the Help Center: a flat 0.5 % conversion fee plus a $0.30 transaction fee per payout, with no hidden markup. The rate is locked at the moment of confirmation, so merchants know the final cost before they click Send. Because the payout is funded from Balance, there’s no additional banking‑wire cost.

    Impact for Developers – No API Changes, but New UI Hooks

    The backend payment APIs remain unchanged; the same Admin API endpoint (POST /admin/api/2024-07/payments) continues to handle supplier payouts. However, the admin UI now renders an extra International option, which can affect custom admin extensions or embedded apps that rely on DOM selectors. Developers should test any UI‑automation scripts to ensure they gracefully handle the new button.

    Action Checklist for Merchants

  • Verify your store has an active Shopify Balance account.
  • Review the list of supported destination countries in the Help Center.
  • Update your internal accounting process to capture the conversion rate for each payout.
  • Inform your finance team that international payouts will now appear under the Balance transaction feed.
  • If you use a third‑party ERP, map the new transaction type ("International Balance Payout") to the appropriate ledger code.
  • Getting Started – Step‑by‑Step Guide

    Below is a quick walkthrough you can share with your team:

    Step 1: Open Balance → Pay Suppliers.

    Step 2: Click Add Recipient → select International.

    Step 3: Fill in the supplier’s bank details (IBAN or SWIFT) and choose the payout currency.

    Step 4: Enter the amount in your base currency; the app shows the converted total.

    Step 5: Confirm. You’ll receive an in‑app receipt and an email copy for record‑keeping.

    For power users, the same flow can be triggered via the Admin API. Example payload:

    {

    "payment": {

    "recipient_id": "gid://shopify/Contact/123456789",

    "amount": "1500.00",

    "currency": "USD",

    "destination_currency": "EUR",

    "source": "balance"

    }

    }

    Replace the IDs with your own contact ID. The destination_currency field signals an international payout; Shopify will apply the conversion fee automatically.

    Best Practices & Tips

  • Batch payouts – If you have multiple overseas suppliers, batch them in a single session to reduce the number of approvals.
  • Currency‑matching – Whenever possible, request invoices in the same currency you’ll pay to avoid double conversion.
  • Monitor rates – Shopify locks the rate at confirmation, but you can compare it against market rates in the Help Center to ensure competitiveness.
  • Documentation – Keep the auto‑generated receipt; it includes the FX rate, fee breakdown, and transaction ID for audit purposes.
  • Support – If a payout fails due to compliance, Shopify will alert you in the app with a clear reason and next steps.
  • Conclusion & Next Steps

    International Payments from Balance removes a major friction point for growing brands that source products globally. By leveraging the native Balance workflow, merchants gain cost‑effective, transparent cross‑border payouts without extra integrations. Developers can rest easy knowing the underlying APIs stay stable, but should validate any custom admin tooling against the refreshed UI.

    Ready to start paying your overseas suppliers faster? Open the Balance app today, explore the new International tab, and let your global supply chain thrive.

    For more details, visit the Shopify Help Center or contact Shopify Support.

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