Show Exact Request Times in Shopify’s “Request Received” Emails with New Liquid Variables
Shopify now offers two Liquid variables—return.requested_at and requested_edit.requested_at—so merchants can display the exact date and time a customer submitted a return or cancellation request in the “Request received” notification. Learn how to add, format, and test these variables for a clearer customer experience.
November 10, 20264 min