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#Store Staff

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Staff Can Now View Customers’ Online Carts Directly in Shopify POS
Platform Updates

Staff Can Now View Customers’ Online Carts Directly in Shopify POS

Shopify POS v11.14 now lets authorized staff see an identified customer’s abandoned online cart at checkout. Learn who this impacts, how to enable the permission, and actionable steps to boost in‑store conversions.

September 3, 20263 min